FAQ
My vehicle just got repossessed, what do I do now?
I paid my finance company and a release has been sent to you. Why do I have to wait to get my vehicle back?
What type of payment do you accept?
How do I get my personal property back?
If you are trying to redeem your vehicle, you will have to get in contact with your finance company and make arrangements with them. ICU does not dictate whether you get your car back or how long it stays on our lot.
Please understand that we have a contractual obligation to your finance company to thoroughly process your vehicle post repossession. This includes but not limited to: Vehicle condition report, inventory of all personal belongings in the vehicle, pictures, inventory list of personal property, and a video inspection. Furthermore, your vehicle is very likely to be blocked in by other vehicles. We require at least a 24-hour notice to be able to properly process the vehicle and pull the vehicle to make it accessible for redemption.
ICU only accepts CASH, please make sure to bring the EXACT CASH amount.
CALL US AND MAKE AN APPOINTMENT. NO WALK INS.